SentryFile is Non-Proprietary
Why is this important?
Technology changes very quickly. It is important to ensure
that the data you generate is stored in non-proprietary
formats to ensure that you will always be able to access
the information in the future. SentryFile is built upon
industry standards that ensure that your data will be
accessible in the future. Below is a listing of common
proprietary technologies that are used in other systems.
Make sure that whatever system you decide to purchase that
they do not use proprietary technologies.
NO Proprietary file formats
In the IT world the word "proprietary" can mean future
problems. Proprietary file formats make it virtually
impossible to migrate your data to future applications
because the vendor controls your data. A proprietary
file format makes you "a customer for life" for the
SentryFile only utilizes industry standard file formats
such as PDF (portable document format) for scanned documents.
SentryFile support all file formats.
NO Proprietary databases
Similar to proprietary file formats, a proprietary database
can mean that the vendor controls your data. This will make it
virtually impossible to migrate to future applications. You
are locked into your vendor for the life of your data. The
issue is who owns the data - you or the supplier. With a proprietary
database - you don't!
SentryFile utilizes Microsoft SQL Server. It is recognized as an
industry standard solution and you can access them from outside of
SentryFile if you choose.
NO Encrypted index data
The vendor may use an industry standard database such as SQL server;
however they encrypt the data (and don't tell you). You are out of
luck and have just bought a "vertical migration path" for the product.
(That means that you are a customer for life of the vendor).
SentryFile does not encrypt your index data. The data can be easily
viewed or exported to other applications.
NO Seat licensing
Software is licensed either on a "server" basis - a certain number of
dollars for unlimited users, or seat licensing. Seat licensing
means a per-employee (seat) fee. Your costs are not fixed. If another
employee is hired you are required to purchase an additional seat
license. Another version of seat licensing is "concurrent seats".
A 10 concurrent seat license means that a maximum of 10 users can be
on the system at any time. Suffice it to say that server licensing is
simpler to understand, has no future cost implications and in the
long run is less expensive and better for the customer.
SentryFile is licensed on a per-server basis. This means that you can
install SentryFile onto one server and allow as many users to connect
to it as is supported by your hardware.
NO Hidden add-ons
The idea is to sell the minimum software to get the customer started
and then hit them in the future with additional capabilities that they
absolutely will need. The best example is to exclude web access. For
employees on the road, working out of their homes, working out of
branch locations, or working at home after hours having web access
is a huge benefit.
SentryFile is a complete package, there are no add-ons; everything is
included in the package.
NO Enormous future mandatory support costs
Some vendors require a mandatory support contract. Initially it may seem
advantageous, however remember to explore the costs of support for the
future add-ons that you may purchase.
SentryFile provides a base level of support free of charge. We also offer
additional "premium" on a per-incident basis. This ensures that you can
control the costs associated with your document management system.
NO Restrictive support agreements
For some companies if you have opted out of a support agreement, and
after some years you request support, they will demand the current
year's support payment plus any previous year's support payment.
SentryFile doesn't have any mandatory support agreements, you can
purchase per-incident support whenever required or use our free
NO Proprietary hardware
That word proprietary again! Some systems require proprietary computers,
server, scanners (even some digital copiers). Not exactly "open
architecture" When you are locked into a vendor, you have limited
SentryFile supports all Twain compliant scanning devices (Twain is an
industry standard). All computer hardware that meets the minimum
system requirements will operate with SentryFile, you do not need
to purchase your hardware from a specific vendor.
NO Unsupported or rare operating systems
We suggest strongly that you implement a standard industry operating
system. This may cost a little more now, but will save you in the
SentryFile runs on Windows Server platforms, all industry standard.
Document management systems can be complicated, be sure that you have
considered the above mentioned points as the wrong system could have
future expensive cost implications.